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Industry Solution:
Corporate Helpdesks
The Issue  The direct IT helpdesk costs for resetting a password can be as high as $30 a call, not including lost productivity costs. Identity management systems typically provide web-based solutions for users to reset their own passwords. Yet, most organizations are finding users just do not feel comfortable in using a web-based application for resetting their passwords.
The SolutionIntegrate VC Reset™ into your helpdesk security infrastrastructure. VC Reset™ is a self-help automated system for resetting passwords across the enterprise - mainframes, Windows, Unix/Linux.
VC Reset™ uses the uniqueness of each person’s voice to authenticate their identity with biometric precision. It truly ensures that ‘You are who you say you are.™' It uses the power and depth of voiceprint authentication to strengthen your security while increasing customer convenience and satisfaction along with maximizing employee productivity.
VoiceCertain’s multi-tiered authentication processes looks at a combination of different factors to evaluate, analyze and authenticate and person’s identity. It brings a new dimension to what security and identity authentication should be.
Request InformationIf you would like to receive more information contact VoiceCertain at 404.459.2700 or email us sales@voicecertain.com
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