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Industry Solution:
E-commerce
Industry ProblemE-commerce has changed the way business is being conducted and how companies view their relationships with customers, vendors and employees alike. Providing security for e-commerce is just as great an issue as security for internal employee access over your network.
How do you govern the issuance and changing of passwords to e-commerce users? The need to change an e-commerce user’s password is just as important, if not greater so, as regularly changing passwords. The direct IT helpdesk costs for resetting a password can be as high as $30 a call. A typical helpdesk is already overwhelmed with calls to support employee problems. Adding the requirement to support e-commerce user’s needs for password resets just further increases your helpdesks workload.
The SolutionIntegrate VC Reset™ into your helpdesk security infrastructure. VC Reset™ is a self-help automated system for resetting passwords across the enterprise - mainframes, Windows, Unix/Linux.
VC Reset™ uses the uniqueness of each person’s voice to authenticate their identity with biometric precision. It truly ensures that ‘You are who you say you are.™' It uses the power and depth of voiceprint authentication to strengthen your security while increasing customer convenience and satisfaction along with maximizing employee productivity.
VoiceCertain’s multi-dimensional authentication processes looks at a combination of different factors to evaluate, analyze and authenticate and person’s identity. It brings a new dimension to what security and identity authentication is all about.
Request InformationIf you would like to receive more information contact VoiceCertain at 404.459.2700 or email us sales@voicecertain.com |
