VC Reset™

Still using costly help desk personnel for resetting passwords

VC Reset is voice authentication product for resetting passwords and locked accounts across a variety of platforms – Windows, Unix, Linux, mainframe or even applications.  Available 24x7, this self-help system improves customer service while increasing helpdesk productivity and reducing costs. 

This natural, non-intrusive biometric system provides a secured method for user’s to maintain their passwords without using valuable helpdesk personnel.  Each time the system is used And unlike web-based systems, VC Reset authenticates who you are, not who you type in you are.

Detailed audit logging and reporting ensures you stay in regulatory compliance, while VC Reset’s desktop Dashboard keeps helpdesk managers stay informed on reset activity and system performance.

Moving to single sign-on? VC Reset is a perfect compliment, adding another level to security.