VC Confirm™

How do you stop fraud occurring through your call center?

 Call centers remain venerable to identity theft and fraud, costing companies and consumers billions of dollars each year.   Most call centers continue to rely on some combination of the same information to identify a caller -  mother’s maiden name, zip code, or even the last four digits of your social security number.   Information most people don’t feel comfortable sharing with a stranger.  Yet, identity thieves can readily find this information through the Internet.   How can you really be sure who that caller is?

 VC Confirm uses the uniqueness of your voice to provide trusted identity authentication, taking the worry and time out of authenticating who the caller is.  Within just seconds, VC Confirm can authenticate the caller based upon a variety of information - whether its a combination of where they are, who they are or what they know.  Providing a safe, secure, non-intrusive and natural method for authenticating a caller’s identity.  Saving precious time, customer service resources and reducing identity theft and fraud.

 With VC Confirm “You are who you say you are.”