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VC Confirm™
Throughout the day, call centers receive tens of thousands of calls. Identity theft, the increased need for security, and even federal regulations like HIPPA and Sarbanes-Oxley are forcing companies to better authenticate whom a caller is before giving them access to information.
VC Confirm™ takes the worry and time out of authenticating whom that caller is. Within just seconds, VC Confirm™ can authenticate the caller based upon a variety of information you specify – whether it is a combination of where they are, who they are and what they know. This saves precious time and customer service resources.
With VC Confirm™ “You are who you say you are.” ™
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