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How it works...
Enrollment
Enrollment is a simple one-time only process usually taking less than a minute. To enroll, the user calls the system and responds to a series of identity questions, creating a Voice identity profile™. Each time the user calls into the system, the VC identity optimizer™ updates their voice profile in a continuing process to ensure accurate and concise voice attributes.
Facility Access
To gain access a user merely picks up a telephone located at the entrance to the facility and calls into the system. The user is then asked to identity yourself for authentication. During this process, VC Access is checking your status with the identity management system to determine if you have access privileges – if you don’t you are automatically transferred for assistance. Once your identity has been authenticated, VC Access sends a signal to the facility security system to unlock the door at that particular location. An audit log is the |
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