Our vision is to protect your identity. One person • one voice • one identity.
Since the 1960’s when the first user-id and password was issued, the Achilles Heal of security has been: your identity is based upon what you typed on the our keyboard, not who you are. Now with so many companies supporting customer call centers, your identity is generally based upon personal information, such as mother’s maiden name, your zip code or last four digits of your social security number, which can generally be found on the Internet. Steal someone’s user-id and password (their identity) and to the computer system you become that person.
Our goal is to make the enterprise more secure for both internal and external users, whether you’re a customer, employee, vendor, contractor or supplier. As part of that goal, VoiceCertain has solved the Achilles Heal of security. Through the use of a multi-tiered authentication process based on voice biometrics and other criteria, instead of “you are who you key in you are”™ with VoiceCertain “you are who you say you are” ™.
